Cross border logistics platform

RSA XBCross Border

Price and performance managed customs clearance and last mile solutions for e-commerce logistics consolidators and aggregators.

Plug in once.
A virtual carrier network in 40+ markets.

Instead of spending months building lanes and integrating partners, activate a virtual carrier network via RSA—instant access to trade routes with continuous carrier optimisation.

What you get

One contract
One SLA
One price sheet
One integration
One invoice

RSA orchestrates 40+ vendors behind the scenes.
To you, it's one seamless network.

The Problem

Your best people needhelpto do the most valuable work

Doesn't scale

Reps burn out trying to stay on top of hundreds of calls, texts and emails

Wasted brainpower

Brainpower is wasted copying, pasting, and chasing info between tools that don't talk

Tribal knowledge

Tribal knowledge is stuck in your teams' heads, which makes it hard to scale

Hidden data

Your most valuable data is locked up in emails and phone calls you can't see

This is costing you time, money, and your best talent
Our Approach

AI that adapts to you.Not the other way around.

Why AI Transformations Fail

  • Forces businesses to abandon existing tools and processes
  • Requires massive training and change management
  • Disrupts proven workflows that already work
  • Creates resistance and adoption challenges

Our AI Translation Approach

  • AI works behind the scenes as a translation layer
  • Keep your existing processes, tools, and workflows
  • Seamless integration with current systems
  • Zero disruption, maximum enhancement

AI Translation Layer

Your Existing Business

Processes, Tools, Workflows

AI Translation Layer

Behind the Scenes Enhancement

Enhanced Results

Same Process, Better Outcomes

Your team keeps doing what they do best, while AI makes everything work better behind the scenes.

See How It Works
Solutions

Tools that workbehind the scenes

Each product integrates with your existing systems. No disruption, just enhancement.

ClearanceFlow

When Customs Brokers Want to Focus on Business, Not IT Systems

Scenario

A successful customs brokerage firm handling 10,000+ shipments monthly across US, EU, and UK markets wants to concentrate on their core expertise - customs clearance and client relationships. They need best in class IT and APIs for multi jurisdiction compliance, but don't want to build complex IT systems or change their proven processes.

Solution

ClearanceFlow provides AI translation that connects to their existing workflows while delivering best in class APIs and compliance automation. Brokers keep their processes, we handle the IT complexity behind the scenes.

Outcome

Brokers focus 100% on client service and customs expertise, while gaining advanced IT capabilities. Processing efficiency increased by 75%, compliance errors eliminated, enabling 3x business growth without IT overhead.

Learn more about ClearanceFlow
Existing Process
No Changes Required
AI Enhancement
Seamless Integration
Best In Class APIs
Multi Jurisdiction
Complete Solution
Ready for Production

TrackingBridge

When Clients Lose Track of Critical Shipments

Scenario

A Fortune 500 company ships high-value electronics from Asia to North America, but their tracking system shows "In Transit" for weeks with no updates. Customer service receives hundreds of calls daily asking "Where is my shipment?" while shipments sit in linehaul networks invisible to traditional tracking APIs.

Solution

TrackingBridge translates existing carrier data and fills visibility gaps by providing real time linehaul tracking, cross carrier status normalization, and predictive location updates even when carriers don't provide them.

Outcome

Customer service calls reduced by 80%, "lost" shipment inquiries dropped from 15% to 2%, clients now see complete journey visibility including previously invisible linehaul segments.

Learn more about TrackingBridge
Multiple Carriers
Raw Tracking Data
TrackingBridge
AI Translation Layer
Linehaul Visibility
Enhanced Tracking
Complete Dashboard
Real time Updates
Client Systems
Unified Interface

Alfred Email Agent

When Communication Workflows Break Down

Scenario

A multinational logistics company receives thousands of emails daily with unstructured requests for rates, status updates, and invoices. Each email has different attachment formats (PDFs, Excel sheets, CSV files), varying terminology across regions, and nuanced context that typical workflow systems can't understand. Manual processing creates bottlenecks and errors.

Solution

Alfred Email Agent understands logistics-specific language, processes diverse attachment formats, extracts structured data from unstructured emails, and automatically routes requests to the right teams with proper context and urgency levels.

Outcome

Communication efficiency increased by 300%, response times reduced to under 5 minutes, client satisfaction improved by 40%.

Learn more about Alfred Email Agent
Incoming Emails
1000s Daily
Alfred AI Agent
NLP Processing & Smart Extraction
Smart Processing
Content Analysis
Team Routing
< 5 min Response
Routing Results
Sales • Operations • Billing

AddressIQ

When Global Address Data Quality Impacts Operations

Scenario

A B2B logistics platform serving clients across 37 countries faces 20% address validation failures, causing delivery delays and customer service issues.

Solution

AddressIQ provides advanced address normalization and validation, integrating with existing ERP and WMS systems for seamless data quality management.

Outcome

Address accuracy improved to 98.5%, delivery success rate increased by 25%, client retention improved by 35%.

Learn more about AddressIQ
Global Addresses
37 Countries • 20% Fail Rate
Address Validator
Normalize • Validate • Enrich
Smart Normalization
Multi-Language Support
Validated Addresses
Normalized • 98.5% Accuracy
ERP/WMS Integration
Seamless Connection

Shiprate

When Rate Cards Become Unmanageable

Scenario

A logistics company manages rate cards across dozens of carriers, each with different formats - Excel spreadsheets, PDFs, CSV files, proprietary systems. Rate cards have inconsistent structures, missing data, overlapping rules, and frequent updates. Sales teams spend hours cross-referencing multiple spreadsheets, manually calculating multi-leg shipments, applying volume discounts, and handling special service fees. The process is error-prone, with quotes often taking days to generate, and pricing inconsistencies causing customer confusion and lost deals.

Solution

Shiprate consolidates all rate cards into a unified system, normalizes different formats and structures, and provides a simple interface for generating accurate quotes. It handles complex rate card logic automatically - finding the right rates across lanes, applying correct surcharges, calculating multi-leg shipments, and applying volume discounts consistently.

Outcome

Sales teams can generate quotes in minutes instead of hours, rate card updates are centralized and consistent, pricing errors reduced by 95%, enabling faster response times and improved customer satisfaction.

Learn more about Shiprate
Sales Inquiries
Rate Requests & Quotes
Shiprate
AI Sales Agent
Rate Card Analysis
Intelligent Pricing
Automated Quotes
Instant Responses
Sales Team
Enhanced Efficiency

Freight

When Freight Forwarding Needs a Single Source of Truth

Scenario

A freight forwarder juggles quotes across air, ocean, and ground, with bookings, milestones, and documents scattered across email threads, carrier portals, and spreadsheets. Ops teams chase status updates, sales teams re-quote the same lanes, and customers never quite know where their cargo is.

Solution

Freight consolidates multi-modal quoting, booking, document management, and milestone tracking into one platform. It connects to carriers and customs systems so every shipment has a live record — no more switching between tabs or inboxes to answer "where is my cargo?"

Outcome

Quote turnaround cut from hours to minutes, bookings and documents live in one place, and customers get self-serve visibility from pickup to final delivery — air, ocean, and ground.

Learn more about Freight
Shipper Request
Air · Ocean · Ground
Freight
Quote · Book · Track
Carrier Network
Multi-modal coverage
Delivered Shipment
End-to-end visibility